?Chapter 1533:
She absolutely despised Sandra.
But Sandra was a paying customer here. The manager was treating her respectfully, and the woman close to her was a frequent customer.
Lily quietly cursed her own luck. Back in their school days, she had often mocked Sandra, who had never once stood up for herself and always carried herself as if she had no backbone. That was why Lily hadn’t thought twice about speaking so harshly to her earlier.
What she couldn’t ept the most was realizing that Sandra was no longer the pushover she had once been.
Reluctantly, Lily recited the rule, swallowing her pride.
“Customers are always right, and they alwayse first. Show them respect, no exceptions. Never talk about clients behind their backs.”
She shot Sandra a desperate look, silently begging for forgiveness. Weren’t they ssmates once? Surely Sandra could let this slide.
The manager’s patience snapped. “If you’re aware of the rules, why did you still talk about a customer behind her back? “I expect you to give her a genuine apology, right now.”
Although her insides churned with resentment, Lily had no choice but to bow low in front of Sandra. “I’m really sorry, Sandra. I messed up. I shouldn’t have said anything behind your back. Please, don’t hold it against me. I just started working here, and finding this job wasn’t easy. Please forgive me.”
Sandra finally felt her anger ease a little as she saw Lily swallow her pride. “Fine, I forgive you.”
Still, the manager’s opinion of Lily plummeted. Nearly losing the top client here because of one careless employee was inexcusable. Sandra, after all, came from the Harper family, who visited the store every so often to shop. Sometimes, he would even call Brenna and Giselle to let them know about new arrivals and reserve items for them.
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One careless move, and Lily had almost driven away the biggest spenders.
Just saying sorry didn’t cut it. Any staff member like Lily who talked trash about customers should be fired.
Addressing everyone, the manager warned, “If this happens again, you’ll be fired. Remember, you’re still on probation.”
A wave of panic washed over Lily; she was terrified her days here were numbered.
Sandra, cool and collected, shot Lily a look and said, “Get me someone else. I don’t like her.”
Instantly, the manager nodded. “Polly,e here.”
The other sales assistants looked at Lily with pity, fully aware that upsetting a VIP could get her fired for even the smallest mistake.
Lily understood that all too well, frustration and regret bubbling inside her.
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